Quality Policy


Reshaping urban living together


For city inhabitants, we offer sustainable micro living solutions, providing our clients a comfortable and safe hideaway at home,​​ or enabling them to fully engage and enjoy participation in city life.


At Mosaic World our purpose is to reshape urban living together. We act as a community catalyst, connecting a wide variety of people with the widest variety of available, affordable living spaces, from raw concrete studios to carpeted flats; as well as providing services that help protect and nurture communities, keeping them safe and social as they grow.

We strive to be a partner to our clients, working together on their challenges, to ensure a solid return on their property. We do this by providing tailor-made solutions, and by taking the extra step. We offer more than just a service.


  • To ensure consistent delivery of products, services, and solutions we shall endeavour to meet and exceed the needs and expectations of our customers, interested parties and legislation, through the implementation and maintenance of a Quality Management System based on the requirements of ISO 9001:2015 for all our offices.

  • We follow efficient and reliable processes that can meet the requirement of the business.

  • To achieve sustainable growth and profitability for all interested parties we will continuously monitor, evaluate and improve the company’s performance by adhering to an effective Quality Management System and defined Quality Objectives that are in line with the context and strategic direction of the company.

  • The Quality Management System and the objectives are subjected to annual review at various levels within the organization.

Approved by

CEO Mosaic World - ​​​​​​​19-03-2024