Our goal is to make you happy


Our first goal is to make you happy: for living with us and experiencing our customer service. However, sometimes our service is not perfect and you have a bad or negative customer experience. In that case we are also there for you: please let us know, so we can help you and solve the issue.

Complaints procedure

In case you have a complaint, please contact us via sending an email to complaints@mosaicworld.eu.